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San Antonio, Texas— 8 November 2018 — Today at the Building Business Capabilities Conference, the Steering Committee for the first annual Business Rules Excellence Awards (BREA), announced that Dutch Road Authorities, The Netherlands, nominated by Lab for Intelligent Business Rules Technology, is among the 2018 winners. “What makes this award special for me is that two disciplines come together: declarative rules and traffic management. The Netherlands has outstanding expertise in both displines.” said Silvie Spreeuwenberg, LibRT to the Steering Committee for the first annual Business Rules Excellence Awards (BREA). Read on in press release. Dutch press release on BREA awards English press release on BREA award

Game playing is a perfect tool to practice strategies and experience the result of rules on behavior. We play games with our children, in education and for fun. Every game has its rules. Typically we start off by reading the rules. Then we think of a strategy to increase your chance to win. You also think about the strategy that your opponents may deploy; maybe you even consider the strategy that your opponent believes that you will play and how that affects his behavior, etc. Every game has rules to determine the winner of the game. Most people play a game to become the winner of the game; extreme versions of such people are characterized as competitive. They typically don’t like to play with people who see a game as a social process of interaction or learning; that is,

Silvie Spreeuwenberg is the specialist to optimize your decisions based on business rules and design an approach that guarentees compliance of your operational decisions with policy and regulations. Each company has conditions in place that help it achieve its goals. Many of these conditions can be automated, but in order to do that successfully, the rules need to be comprehensive and consistent. Therefore, each and every one must be very precise, and that is what business rules management is all about. Automate your decisions, make them smarter using big data and artificial intelligence and efficient using the internet of things as sensor or communicator. It is all connected. That is why Silvie is also an alround IT professional for working with rule engines, as information analist or system architect. She works as trainer, facilitator, speaker, consultant and project manager.

The road authorities in the Netherlands created this animation to explain the rule based traffic management. The approach results in less congestion because traffic engineers of different jurisdictions collaborate more and better. The animation was developed by a team of professionals guided by facilitated work sessions by Silvie Spreeuwenberg from LibRT. Dutch version / subtitles English version

When to combine decisions, case management and artificial intelligence? It contains diamonds, boxes, arrows and affects customer experience – what is it? No, it is not a wedding ring ... it is a flowchart to predefine workflow. Pre-defined workflow works well in predictable and stable environments but falls short to describe the process between a first kiss, Valentine’s gift and the wedding proposal. Customer experience drops when people stick to a pre-defined step-by-step process while obvious alternatives are within reach. To illustrate, let me insert a quote from Mercier and Sperber, whose book "the enigma of reason" I am currently reading: "Steering a motor boat involves making minor adjustments to take into account the effect of winds on the boat’s course. Sailing, on the other hand, involves treating winds and wind changes as opportunities to be exploited. The general

How to make smart surveys with rules? My first modem, a device that connected my computer to the world, produced a funny ‘beep-beep-beeeeep’ music (listen!). I had received it from a market research institute. They would send me weekly questionnaires via the modem. Since then I associate surveys with the ‘beep-beep-beep’ noise. Each week I completed the questionnaire in about an hour and that resulted in a welcomed contribution to my student budget. The market research institute created a competition among participants and I won with a survey about artificial intelligence. This was 1992 and my first survey. Do you also get tired of every online purchase resulting in a request to complete a lengthy survey? What I learned is that a survey should be short and to the point. I never stopped creating surveys and it is true: